"The shower was fantastic, really good power and hot."
Claire from Ireland
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"My really tiny single room I had all my practical necessities - hair dryer, electric kettle (with some tea, coffee, cacao, cookies :) mini-fridge (on request), possibility to charge gadgets with EU USB cable."
Marta from Latvia
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"Good continental breakfast with lots of choice."
John from United Kingdom
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"Absolutely beautiful hotel in Kensington."
Amanda from United Kingdom
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"The daily continental breakfast included was excellent."
gem873 from United Kingdom
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Points of Interest
Location
The Phoenix Hotel is located just a few minutes' walk from Queensway and Bayswater Underground stations. It is within walking distance to Hyde Park and the vibrant streets of Notting Hill. Paddington Station, providing quick access to Heathrow Airport, is only 10 minutes away.
Rooms
The hotel consists of 125 newly refurbished bedrooms, designed to accommodate various traveler needs. Room types include Single, Executive, Standard Double, Executive Double, Twin, and Family Rooms for three. Each room is equipped with flat-screen televisions and offers tea and coffee-making facilities.
Dining
Guests can enjoy a continental buffet breakfast included in Bed and Breakfast rates, served daily from 7 AM to 10 AM. The bar offers a range of wines, beers, spirits, and soft drinks, open from 11 AM until midnight. An English breakfast and other hot breakfast options are also available.
Accessibility
Guests have easy access to popular attractions such as Kensington Palace and the Natural History Museum, approximately a 30-minute walk from the hotel. Oxford Circus, featuring around 300 shops, is a short 6-minute tube ride from Queensway Station. The area of Notting Hill is known for its fashionable restaurants, bars, and the famous Portobello Road Market.
Highlights
Location: Close to Queensway and Bayswater Underground stations
Rooms: 125 newly refurbished bedrooms
Dining: Continental buffet breakfast included
Business: Dedicated reception team available for assistance
Attractions: Walking distance to Hyde Park and Notting Hill
“The Phoenix Hotel occupies a prime London spot, presenting a tranquil base with Paddington Station a comfortable walk away. Rooms are consistently noted for their comfort, particularly the beds, and the breakfasts, while not always hot, are widely regarded as very good and comprehensive.”
James DavidEditor-in-Chief at Ukgreaterlondon
Select your room type
Phoenix Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
6 m²
2 Single beds
Bathtub
Heating
room details
Double Room
2 persons
6 m²
1 Double bed
Bathtub
Heating
room details
Single Room
2 persons
4 m²
1 Single bed
Heating
Shower
room details
Show all rooms
Price and Room Availability Calendar
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Facilities
Phoenix Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
No parking available.
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Heating
Mini-bar
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Phoenix Hotel Location
1-8 Kensington Gardens Square, London, W2 4BH,
Map view
City landmarks
Park
Hyde Park
2.45 km
Museum
Victoria and Albert Museum
2.24 km
Museum
Science Museum
2.03 km
Museum
Natural History Museum
2.14 km
Park
Kensington Gardens
1.29 km
Landmark
Harrods
2.42 km
Landmark
Coca-Cola London Eye
5 km
Museum
The British Museum
4.42 km
Garden
Buckingham Palace
3.6 km
Landmark
Madame Tussauds London
2.64 km
Park
Holland Park
2.24 km
Landmark
Westbourne Grove
690 m
Landmark
Paddington
1.3 km
Monument
The Albert Memorial
1.86 km
Art object
Sherlock Holmes Museum
2.47 km
Landmark
Bayswater
850 m
Museum
Design Museum
2.29 km
Event hall
Royal Albert Hall
2.06 km
Landmark
Notting Hill
930 m
Landmark
Kensington Square
1.12 km
Monument
Peter Pan Statue
1.11 km
Museum
Museum of Brands
1.93 km
Landmark
Marylebone
2.85 km
Store
Kensington High Street
1.79 km
Landmark
Oxford Street
3.13 km
Gallery
Wallace Collection
2.59 km
Museum
Leighton House Museum
2.58 km
Nearby
Palace
Kensington Palace
480 m
Kensington Gardens
Elfin Oak
540 m
Queensway Bayswater
Kensington Market
310 m
Restaurants
Bella Italia
190 m
108/110 Queensway
Santorini Restaurant
220 m
10 Moscow Rd
Kings Head Pub
240 m
33 Moscow Road Bayswater
Phoenix
280 m
51 Moscow Road
Mulberry Street New York Pizzeria
280 m
47 Moscow Road
Four Seasons Chinese Restaurant
260 m
Bayswater 84 Queensway
Bayswater Arms
250 m
99 Queensway
Chozen Noodle
200 m
Spring Street Paddington
Prince Alfred
170 m
112 Queensway Bayswater
Preto Queensway
230 m
117 Queensway left out of Queensway station central line same side
Selesa Restaurant Hyde Park
190 m
42 Princes Square Bayswater
Explore London
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Kensington Palace
6 minutes' walk
Historic royal residence with beautiful gardens. Guided tours showcase the rich history and stunning interiors.
Kensington Gardens
16 minutes' walk
Expansive gardens featuring the iconic Albert Memorial and the Serpentine Gallery. Perfect for leisurely strolls.
Victoria and Albert Museum
25 minutes' walk
Renowned museum of art and design, with free admission and exceptional exhibitions from various cultures.
Yoga at Kensington Gardens
16 minutes' walk
Relaxing outdoor yoga sessions in scenic gardens. Pre-booking is advised for classes during the summer months.
Cycling around Hyde Park
30 minutes' walk
Biking along scenic paths in Hyde Park. Rental services available nearby; perfect for thrill-seekers and families.
Bella Italia
3 minutes' walk
Charming Italian eatery offering pasta and pizza. Family-friendly atmosphere with vegetarian options available.
Kings Head Pub
3 minutes' walk
Classic British pub with a cozy vibe. Famous for its hearty fish and chips and selection of local ales.
Santorini Restaurant
3 minutes' walk
Mediterranean dining with a focus on fresh ingredients. Signature dishes include grilled seafood and vegetarian meze.
The Albert Hall
25 minutes' walk
Iconic concert venue hosting a variety of live music events. Family-friendly programs available throughout the year.
Cineworld London
11 minutes' walk
Modern cinema featuring the latest releases. Snack options include gourmet popcorn and traditional candy.
Getting around
City Centre
London 7 min · 4.4 km
Airports
London City (LCY) 30 min · 19.4 km
London Heathrow (LHR) 37 min · 24.5 km
Train
Paddington Station 14 min · 1.1 km
Underground
Bayswater Tube Station 3 min · 200 m
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Property information and rules
Check-in
from 13:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
125
Former name
Best Westen
Reviews and Ratings
Feedback about Phoenix Hotel from previous guests about their experience.
Cleanliness
8.6/10
Comfort
8.5/10
Facilities
8.0/10
Free Wi-Fi
8.9/10
Location
9.3/10
Staff
8.9/10
Value for money
8.3/10
Pros
Friendly staff
Convenient location
Good breakfast selection
Cons
Rooms without air conditioning
Noisy building
Guest reviews
based on 5928 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Phoenix Hotel
Are there windows in the rooms that look out onto the street?
15 November 2024
Yes, all rooms feature windows overlooking the street.
Is there high-speed Wi-Fi available in the hotel for work purposes?
22 December 2024
Yes, the hotel offers reliable high-speed Wi-Fi internet access for guests.
Is there an elevator in the hotel for guests who may have difficulty using stairs?
5 January 2025
Yes, the hotel has an elevator that accesses all floors.
Can I store my luggage at the hotel before the official check-in time?
10 February 2025
A luggage room is available for guests to drop off bags prior to check-in.
Is there storage available for luggage after checking out?
12 February 2025
Yes, the hotel offers luggage storage for guests after check-out.
What time does breakfast start serving in the mornings?
18 March 2025
Breakfast is served from 7:00 AM to 10:00 AM Monday through Saturday, and from 7:30 AM to 10:15 AM on Sundays.
Are there tea and coffee making facilities available in the rooms?
21 April 2025
Yes, rooms are equipped with complimentary tea and coffee making facilities.
Can I request an additional late check-out past the normal hours?
29 April 2025
Late check-out until noon is available at no extra charge, but later requests must be checked with the staff as availability can vary.
What happens if I need to send a package to the hotel before my arrival?
3 May 2025
The hotel can hold incoming packages for guests. Make sure to label them with your name for reference.
Are there any parking facilities located near the hotel?
15 May 2025
Yes, there are parking bays nearby and an NCP car park less than ten minutes away on foot.
Is there a bar or dining option at the hotel?
8 June 2025
There is a hotel bar serving a selection of drinks, but no full restaurant is available.